When your Technology goes wrong who can you call?
UA Technology Services will support all the technology in your home or office. Our team of experienced consultants can assist and advise with most of the technology that surrounds us in the modern world. Where we feel that further assistance is required, we will work with you to resolve any problems you may have. We will call upon external companies, if required, and manage the situation to ensure that you always get the best deal and the best service possible.
We understand the frustration that can come from dealing with overseas help desks and will take that stress away from you: UA Technology Services is YOUR Technology manager LOCATED in London.
For Office and Home...
We will come to your location and review your system. We will advise on actions that should be taken and industry best-practices. With our extensive experience and knowledge we can advise on technology that can used to improve your current set up and reduce operating costs. An example of this is a client for whom Fax was an important part of their business process. Any failures of the fax system caused a great deal of inconvenience, a back log of work, and potential lost business. We replaced the physical fax with an electronic computer-based system. The new system cannot fail, as the service provider has a very resilient infrastructure, and saved the cost of maintaining 2 phone lines for the in and out faxes.
We will review all aspects of your system and make recommendations where things could be improved and where expensive paid-for software licenses can be replaced with more cost effective (often free or very low cost) alternatives (thereby saving you expense in the future).
We will also review your security/backup arrangements and advise how things can be improved.
Our system is based on a sliding scale of fixed monthly fees. For this you will receive free access to our telephone support lines and an amount of on-site support.
Contact the UA Tech Serv help desk to book an appointment or to discuss your needs further.